The
feel of the app is good. There is username and password to login.
For new users, you can easily ‘Register’ your profile. Using this
app, you can book tickets by checking the availability. The features are almost
same as the IRCTC website. There are different options available like ‘New Booking’,
’My Bookings’ (where you can check your booked tickets), Cancel ticket. There
is an option for Feedback also. Using this feature, you can write your feedback
to care@irtctc.co.in. There is another
option called Contact us, where you can find all types of contact details to
IRCTC. You can also book tatkal tickets.
While
booking a new ticket, there is an option called ‘Preferences’ where you can
select your preference like ‘ Book a ticket only if lower birth is available’, ‘coach
number’ , ‘Book the tickets only if all the tickets are available in the same
coach’ etc., This is just a preference and not an assurance that you get the
preferred seat always.
Although
installing it is easy and helpful for booking of tickets from mobile,
there are some drawbacks too. Sometimes the transactions are failed, amount is
deducted but ticket is not booked. It would be more helpful if transaction
related processes are revised for a better performance of the app. But
considering the positives, it is useful for those who wants to enjoy easy
mobile train ticket booking.
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